Fish Vigyan Academy

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Privacy Policy for Fish Vigyan Academy

Last Updated: 01-09-2025

1. PREAMBLE AND INTERPRETATION

This Privacy Policy (“Policy”) constitutes a legally binding agreement between you (“User,” “Learner,” “Data Subject,” or “you”) and Fish Vigyan (“Company,” “we,” “us,” or “our”), governing the collection, storage, processing, transfer, sharing, and usage of any and all information, whether personally identifiable or otherwise, that may be collected during your access to or interaction with the Fish Vigyan Academy eLearning platform located at academy.fishvigyan.com (hereinafter referred to as the “Platform,” “LMS,” or “Digital Platform”).

By accessing, browsing, registering an account, enrolling in courses, submitting information, or otherwise engaging with the Platform in any capacity, you acknowledge that you have read, comprehended, and irrevocably consented to the practices described in this exhaustive Privacy Policy in its entirety, including all sub-clauses, appendices, and future amendments, which may be modified at our sole discretion without prior individual notice.

Should you disagree with any provision contained herein, you must immediately cease all use of the Platform and terminate any active sessions. Continued usage shall be deemed as explicit acceptance of these terms.

2. DEFINITIONS AND SCOPE

For the purposes of this Policy, the following terms shall carry the meanings ascribed below:

  • Personal Data: Any information relating to an identified or identifiable natural person, including but not limited to names, contact details, IP addresses, device identifiers, location data, online identifiers, course progress, and any other data that may, either independently or in combination with other datasets, lead to the identification of a specific individual.
  • Processing: Any operation performed upon Personal Data, whether automated or manual, including collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, alignment, combination, restriction, erasure, or destruction.
  • Data Subject: The individual to whom the Personal Data pertains.
  • Consent: Any freely given, specific, informed, and unambiguous indication of the Data Subject’s wishes, either via a statement or clear affirmative action, signifying agreement to Processing.

This Policy applies universally, irrespective of the device or browser used to access the Platform (including mobile applications, desktop interfaces, or any future technological innovations).

3. COMPREHENSIVE DATA COLLECTION PRACTICES

3.1. Information Voluntarily Provided by Users

During your engagement with the Platform, you may, at your sole discretion, elect to provide certain categories of Personal Data, including but not limited to:

  • Identity Data: Full legal name, title, gender, date of birth (where applicable).
  • Contact Data: Email address(es), telephone number(s), physical mailing address(es), social media handles.
  • Financial Data: Bank account details, payment card information (processed exclusively via PCI-DSS compliant third-party processors; we do not store full credentials). Invoices for course purchases are issued by Fish Vigyan.
  • Transactional Data: Records of course enrollments, subscriptions, or other financial interactions.
  • Technical Data: IP addresses, browser types and versions, time zone settings, browser plug-in types, operating systems.
  • Profile Data: Usernames, passwords, course preferences, quiz responses, forum posts, feedback, survey responses.
  • Usage Data: Information about how you navigate the Platform, including course progress, clickstream patterns, page interaction metrics, and methods used to browse away from pages.
  • Learning Data: Course enrollment details, progress tracking, quiz results, certificates earned, and interactions in discussion forums or webinars.
  • Marketing and Communications Data: Preferences in receiving marketing materials from us and third parties, communication histories.

3.2. Automatically Collected Information

The Platform employs advanced technological mechanisms to passively collect certain data, including:

  • Log Files: Server logs recording your IP address, browser type, Internet Service Provider (ISP), referring/exit pages, date/time stamps.
  • Cookies and Similar Trackers: Small data files stored on your device, including session cookies, persistent cookies, flash cookies, web beacons, pixels, and other tracking technologies. (See Section 7 for granular details.)
  • Device Fingerprinting: Aggregated hardware and software configurations that may uniquely identify your device.
  • Learning Analytics: Data on course engagement, such as time spent on modules, quiz performance, and completion rates, to enhance your learning experience.

3.3. Third-Party Data Sources

We may supplement collected data with information obtained from:

  • Publicly available registries and databases.
  • Social media platforms (when you interact with our profiles).
  • Data enrichment services.
  • Governmental or regulatory authorities (where legally permitted).
  • Third-party LMS tools (e.g., Moodle, LearnDash) for course delivery and analytics.

4. LEGAL BASES FOR PROCESSING (GDPR & DPDP Act COMPLIANCE)

In jurisdictions governed by the General Data Protection Regulation (GDPR) and India’s Digital Personal Data Protection Act, 2023 (DPDP Act), we process Personal Data under one or more of the following lawful bases:

  • Contractual Necessity: Processing required to fulfill obligations under a contract, such as course enrollment or account management.
  • Legal Compliance: Processing mandated by statutory or regulatory requirements, including tax or educational compliance.
  • Legitimate Interests: Processing necessary for our operational, administrative, or security purposes, such as improving course content or platform functionality, provided such interests are not overridden by your rights.
  • Explicit Consent: Processing conducted with your unambiguous, revocable permission, such as for marketing or personalized learning analytics.

5. DATA RETENTION AND STORAGE

Personal Data shall be retained only for the duration necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by applicable laws. Typical retention periods include:

  • Transactional Records: 7 years (for tax compliance).
  • Marketing Data: Until consent withdrawal.
  • Learning Data: Until account deletion or course completion (unless required for certification purposes).
  • Platform Analytics: Aggregated/anonymized after 26 months.

Upon expiration of the retention period, data shall be securely erased, anonymized, or archived in accordance with best practices.

6. INTERNATIONAL DATA TRANSFERS

Given the global nature of internet infrastructure, your data may be transferred to, stored in, or accessed from jurisdictions outside your country of residence, including but not limited to the United States, European Economic Area (EEA), India, or other territories where our service providers (e.g., LMS platforms, payment processors) operate.

Such transfers shall be safeguarded by:

  • Standard Contractual Clauses (SCCs).
  • Binding Corporate Rules (BCRs).
  • Adequacy Decisions (where applicable).

7. COOKIE POLICY (SUBSECTION)

The Platform utilizes various categories of cookies, each serving distinct purposes with different durations:

A. Strictly Necessary Cookies

  • Purpose: Essential for basic platform functionality (e.g., maintaining login sessions, course enrollment processes).
  • Duration: Session-based or persistent (as required for functionality).

B. Performance Cookies

  • Purpose: Collect anonymous statistical data about platform usage (e.g., Google Analytics for traffic measurement, LMS analytics for course engagement).
  • Duration: Typically retained for up to 24 months.

C. Functional Cookies

  • Purpose: Enhance user experience by remembering preferences (e.g., course language, progress tracking settings).
  • Duration: Generally persist for 1 year.

D. Targeting/Advertising Cookies

  • Purpose: Deliver personalized advertisements (where applicable) through third-party platforms.
  • Duration: Variable depending on advertising provider policies.

Cookie Management

You may configure your browser settings to:

  • Block all cookies (not recommended as it may break core LMS functionality, such as course access).
  • Delete existing cookies.
  • Warn before accepting new cookies.

Note that disabling certain cookie categories may degrade or prevent specific platform features, such as progress tracking or personalized recommendations.

8. USER RIGHTS (GDPR, CCPA & DPDP Act)

Based on your residency and applicable laws, including India’s Digital Personal Data Protection Act, 2023 (DPDP Act), GDPR, or CCPA, you may have certain rights regarding your Personal Data, such as:

  • Accessing your data to understand what information we hold.
  • Correcting any inaccuracies in your data.
  • Requesting deletion of your data, subject to legal requirements.
  • Limiting how your data is processed.
  • Receiving your data in a portable format, where feasible.
  • Objecting to certain uses of your data, such as marketing.
  • Withdrawing consent for data processing at any time.

To exercise these rights, submit a written request to fishvigyan@gmail.com. We may require identity verification and will respond within the timelines mandated by applicable laws (e.g., typically 30 days under the DPDP Act).

9. MISCELLANEOUS PROVISIONS

9.1. Children’s Privacy

The Platform is not directed at minors under 13 (or 16 in the EU). We do not knowingly collect their data.

9.2. Third-Party Links

Hyperlinks to external sites (e.g., payment gateways, course resources) are beyond our control. Review their policies independently.

9.3. Policy Amendments

Updates will be posted here with a revised “Last Updated” date. Your continued use of the Platform constitutes acceptance.

9.4. Governing Law

This Policy shall be governed by and construed under the laws of India, without regard to conflict-of-law principles, in compliance with the Digital Personal Data Protection Act, 2023.

10. CONTACT DETAILS

For privacy inquiries, contact: 📧 Email: fishvigyan@gmail.com